Counselling Micro Skills
LIVE. Online. Interactive training.
$145
2 hour LIVE Webinar
Introduction to Counselling – Essential Skills for Your Workplace
This webinar is a fantastic introduction to the basic counselling skills needed to support individuals in your workplace.
Who should attend?
NDIS Service Providers
Customer Service Staff
Frontline Workers
Support Workers (Disability & Others)
HR Managers
Teachers
Coaches & Mentors
What You'll Gain.
Comprehensive
Understanding
Confidence
Person-Centred
Approach
Better Results
What You'll Learn.
What You'll Receive.
What You'll Learn.
Active Listening – Cultivating full attention and attentive body language to build client trust
Empathy – Demonstrating understanding and emotional attunement through reflective responses.
Open and Closed Questions – Learning when and how to use each to explore issues effectively
Paraphrasing – Restating content in the client’s words to show understanding and check accuracy
Summarising – Pulling together key themes to support clarity and direction.
Reflection of Feeling – Identifying and articulating the client’s emotions to deepen the conversation.
Clarification – Helping clients get specific and clear about their thoughts and experiences.
Ethical Awareness – Applying microskills with sensitivity to boundaries, diversity, and client safety.
What You'll Receive.
Certificate of Completion
Access to full webinar recording and slideshow
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NDIS Education That Comes Highly Recommended.
Just a Few of Sonia's Many Testimonials
"A very good introduction, it has plenty of detail about what is a very complicated role. Hint: Make notes from the slides, they'll serve as good written reminders as you develop your skills."
- Craig S.
"Thorough and clear guidance. Excellent presenter. Thanks Sonia for the webinar. Very informative."
- Jessica V.
"Found this course really informative and well done. Provided lots of great ideas very well done thank you."
- Cassandra H.
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