It all starts with correct and comprehensive onboarding – learn everything you need in this information-packed training to stay compliant and deliver safe, person-centered supports.
Interactive training for frontline staff and management covering the identification, assessment, and management of risks to your business, staff, and participants.
Step-by-step staff and management training in compliance and practical implementation, including incident response, investigation, outcomes, and actions.
1-hour masterclass training covering best practice in Feedback Management and step by step Complaint Management to meet Compliance regulations.
Find out what documentation you need for Verification and Certification Audit and what questions the Auditor will be asking your Participants and staff.
Learn about the Outcomes from the NDIS Practice Standards so you can complete your own Self Assessment for your NDIS Registration Application
Comprehensive training covering A-Z of the role – learn the fundamentals of Support Coordination and gain practical know-how to best support your participants.
In-depth training on plan variations, COC and plan reassessments, FCAs, navigating industry changes, and understanding and challenging the system.
35% of NDIS participants have a primary diagnosis of Autism – Ensure your staff have the training to provide person-centred care, the knowledge to keep them and Participants safe and reduce the possibilities of incidents and behaviours of concern.
Essential mental health training for all NDIS providers and workers . Trauma doesn’t always look the same—but its impact is real. Learn how to recognise trauma responses, respond with empathy, build trust, and provide care that empowers rather than retraumatises.
Upskill to provide the best possible support and care to your Participants. Learn active listening skills and other base counselling skills incl open questions vs closed questions, paraphrasing, reflecting, summarising, reflecting and clarification plus ethics, boundaries and self care.
"Facilitator (Sonia) was professional yet friendly and extremely knowledgeable. Sound examples were shared throughout, and questions were answered thoroughly. Subject matter was well tailored and flowed. Presentation of material was well done, and resources supplied were exceptional. Overall, would recommend this training, which was exceptionally well presented."
- Marie H.
"Hi, I have attended 3 of your Masterclasses Risk Assessment, Incident Management and Onboarding, these have been amazing and have cleared up so many questions and provided great information, it is wonderful to have the templates and to be able to go back and watch the again."
- Julie H.
"Sonia is knowledgeable, professional, friendly and has a great understanding of the NDIS and other relevant legislation. I had the pleasure to speak with Sonia prior to the training to ensure this was the right course for me, I am glad I took this course with Sonia. She taught me a lot of useful and updated information especially around support coordination."
- Selenda G.
Continuous Improvement. Professional Development
We are dedicated to delivering ongoing education and information to our expanding network of NDIS industry professionals, with a strong focus on fostering continuous improvement across the sector. Our aim is to contribute to the development of a more informed, capable, and empowered disability workforce.
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