NDIS Participant and Staff Onboarding
On-Demand Training.
$145
8 Self-Paced Modules
Ensure Your Business Meets NDIS Compliance & Delivers Quality Care!
Participant onboarding is more than just paperwork—it’s the foundation of safe, person-centred care and a critical requirement for NDIS audits. From getting and giving the right information and documentation, to risk assessments, support care plans and service agreements, this training covers it all.
Remember - insufficient onboarding can put Participants, staff, and your entire business at risk!
What You'll Gain.
Greater
Understanding
Best Practice
Person-Centred
Approach
Better Outcomes
What You'll Learn.
What You'll Learn.
How to successfully and practically meet Outcomes and Quality Indicators relating to Onboarding
What documentation is required to be given to Participants during Onboarding - incl how to evidence that to Auditors.
What documentation you need to get from Participants to ensure you are mitigating risks and able to design a comprehensive and outcome focused Support Care Plan
What information must be clearly explained to your Participant - the Auditors will be asking them!
How to effectively conduct Onboarding meetings, asking the right questions, in the right way, in a Trauma Informed manner, to ensure you have a holistic understanding of your Participants.
How to meet Choice and Control requirements by getting the right match between staff and Participants.
How to complete Participant and home risk assessments - not just ticking boxes, but thinking outside the box to find out the right information that will protect your Participants and staff and align with Work Health and Safety laws.
How to utilise all information to abide by compliance regulations and design appropriate Support Care Plans.
The importance of obtaining the Participants preferred method of communication and designing communication plan
Comprehensive understanding of every step that must be completed prior to service/support delivery.
Evidencing that you have done due diligence when employing staff and ensuring they have the Capability and training to do the role
Compliance and best practice in inducting new staff - providing your staff with the vital knowledge and training to understand their responsibilities and provide safe, quality supports
NDIS HR and Work Health and Safety Compliance requirements
Dignity of Risk vs Duty of Care
What You'll Receive.
What You'll Receive.
8 modules, each with individual training video, completion time around 2 hrs
Certificate of Completion
Ongoing access to course material
An extensive library of resources including:
Participant referral form
Comprehensive Onboarding template
Onboarding Checklist
Participant Risk Assessment and Management Plan template
Home Risk Assessment template
Support Care Plan template
Emergency and Disaster Management Plan template
NDIS Practice Standards and Quality Indicators
Self-Paced Training Modules.
Module 1.
Compliance requirements - Outcome and Quality Indicators from the NDIS Practice Standards
Module 2.
Trauma Informed practice - Onboarding process, request for service/Participant referral
Module 3.
Conducting the Onboarding meeting - utilising our custom template to ensure you ask the right questions to get the required information. What documents you need to obtain and what documentation you need to give.
Module 4.
Completing Participant Risk Assessment and Management Plan, completing Home Risk Assessments
Module 5.
Combining all information to complete support care plan. Matching staff and Participants.
Module 6.
Service agreements, communication and collaboration and service implementation.
Module 7.
Staff Onboarding - compliance requirements and best practice.
Module 8.
Staff induction and training
Get the full scope of NDIS education.
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NDIS Training Webinars, On-Demand Courses, and Resources
We are dedicated to delivering ongoing education and information to our expanding network of NDIS industry professionals, with a strong focus on fostering continuous improvement across the sector. Our aim is to contribute to the development of a more informed, capable, and empowered disability workforce.
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