NDIS Trauma Informed Care
On-Demand Training.
$99
10 Self-Paced Modules
Providing informed, caring, empathetic care to our Participants is vital!
Working with Participants with Invisible Disabilities, Neurological Disabilities, and Mental Ill Health can be incredibly challenging when we don’t take the time to get to know them—what makes them tick and how best to support them. Lack of training in these areas causes frustration for Participants, increases risk, and often results in unnecessary incidents.
That’s why building awareness, fostering empathy, and equipping support workers with the right tools and knowledge is essential. When we take the time to understand the individual behind the diagnosis, we create safer, more respectful environments where Participants can truly thrive.
What You'll Gain.
Informed
Understanding
Risk
Mitigation
Person-Centred
Approach
Improved
Outcomes
What You'll Learn.
What You'll Receive.
What You'll Learn.
What Trauma Informed Care actually is and how to provide it - Core Principals and practical understanding
Understanding the different types of Trauma, memory and perception
Invisible Disabilities, the different types, potential impacts and strategies to help
Recognising Signs of Trauma – Identifying physical, emotional, cognitive, and relational indicators in clients or service users.
Creating Safe Environments – Establishing physical, emotional, and psychological safety in service delivery.
Building Trust and Transparency – Communicating clearly, setting boundaries, and maintaining consistency.
Avoiding Retraumatization – Adapting language, procedures, and interactions to minimize triggering responses.
Challenging behaviours - how to pre emp, escalations and responses
Awareness and prevention - Vicarious Trauma
Increased staff and Participant safety
This Counsellor led training is a must for all staff working with Participants with so you can mitigate risk, prevent incidents and provide truly person centred supports, unique to each Participant.
What You'll Receive.
10 modules, each with individual training video, completion time around 1.5 hrs.
Certificate of Completion
Continued access to course material
Self-Paced Training Modules.
Module 1.
Introduction. Understanding Invisible disabilities and mental health
Module 2.
Trauma and our memory - what happens during trauma
Module 3.
Types of trauma and possible symptoms of a traumatised brain
Module 4.
PTSD, CPTSD and BPD
Module 5.
What is Trauma Informed Care and how do I actually provide it?
Module 6.
Recognising and understanding reactions and behaviours
Module 7.
Challenging behaviours - de-escalation techniques
Module 8.
How do I help?: Anxiety attacks, panic attacks, triggers and new environments
Module 9.
Responding to sensitive information
Module 10.
Vicarious Trauma and self care
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Trauma Informed Care Training – Essential for Every NDIS Staff Member
Trauma Informed Care training is a must-have for every staff member who interacts with NDIS Participants. Why? Because understanding how trauma affects a person’s life allows your team to provide truly person-centred, compassionate, and effective support—while also reducing risks for Participants, staff, and your business.
🕒 All training is in AEST/QLD time.
Why This Training Matters
✅ Enhances quality of support and promotes Person-Centred Care
✅ Helps staff understand & manage trauma-related behaviours effectively
✅ Reduces risk to Participants, staff, and your organisation
✅ Ensures compliance with NDIS Continued Improvement Regulations
Trauma Informed Care: A Shift in Perspective
Instead of asking, "What’s wrong with you?" we learn to ask, "What happened to you?" By listening, empathising, and validating, staff can build stronger relationships with Participants, leading to better support outcomes.
Trust, respect, and safety are the foundations of successful care—and this training will equip your team to foster those essential elements.
Who Should Attend?
🔹Frontline Support Staff – Learn how to handle trauma-related behaviours with care
🔹Management & Administration Staff – Understand how trauma impacts service delivery
🔹Anyone in direct contact with NDIS Participants – Essential for building trust and ensuring safety
📅 Can’t attend live? No worries! All registered attendees receive a recording—available for 30 days after the live webinar.
Continuous Improvement. Professional Development
NDIS Training Webinars, On-Demand Courses, and Resources
We are dedicated to delivering ongoing education and information to our expanding network of NDIS industry professionals, with a strong focus on fostering continuous improvement across the sector. Our aim is to contribute to the development of a more informed, capable, and empowered disability workforce.
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