NDIS Incident Management Masterclass
On-Demand Training.
$99
4 short, concise
Self-Paced Modules
Practical NDIS Incident Management for Providers
Effective NDIS incident management is essential for participant safety, worker accountability and provider compliance. It is essential to know how to respond when something goes wrong, what needs to be recorded and reported, how to investigate contributing factors, and what needs to change afterwards. This practical training shows providers, managers and workers how to recognise, record, respond to, investigate and review incidents in line with the NDIS Practice Standards and Reportable Incidents requirements. It also looks at how incident management connects with risk, worker training, participant safety and continuous improvement.
What You'll Gain.
Comprehensive
Understanding
Clarity
Risk Mitigation
Improved Outcomes
What You'll Learn.
What You'll Learn.
NDIS Practice Standards requirements for incident management
The end-to-end Incident Management process
Documentation and evidence required to demonstrate effective incident management
Comprehensive understanding of what Incidents need to be recorded and reported
In-depth knowledge of all types of Reportable Incidents incl unauthorised restricted practices
Trauma-informed and person-centred responses
How to investigate incidents fairly, objectively and with appropriate evidence
The importance of Participant involvement and communication throughout the process
How to identify contributing factors and consider whether an incident could have been prevented
How to turn investigation findings into corrective action and continuous improvement
Worker responsibilities and training requirements for responding, reporting and escalating incidents
Incident management does not end when the incident form is completed. Effective incident management asks: What happened? Why did it happen? Could it have been prevented? And what needs to change? The training shows you how to use incidents to strengthen risk management, worker practice and participant safeguards.
What You'll Receive.
What You'll Receive.
4 modules, each with individual training video, completion time around 1 hr
An extensive library of resources including:
Custom Incident Report and investigation template
Injury report form
Incident Register
NDIS Incident Reporting Factsheet
NDIS Reportable Incidents - full guidelines
Self-Paced Training Modules.
Module 1.
Compliance requirements - Outcome and Quality Indicators from the NDIS Practice Standards
Module 2.
Recordable Incidents - Find out exactly what Incidents need to be recorded.
Module 5.
Reportable Incidents incl Unauthorised Restricted Practices
Module 6.
Incident Response, Investigation, Outcomes and Actioning Change. Review of Complete Incident Form.
Get the full scope of NDIS education.
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We are dedicated to delivering ongoing education and information to our expanding network of NDIS industry professionals, with a strong focus on fostering continuous improvement across the sector. Our aim is to contribute to the development of a more informed, capable, and empowered disability workforce.
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