NDIS Audit Readiness Foundations for Providers
On-Demand Training.
$99
5 short, concise
Self-Paced Modules
Take the Fear & Stress Out of NDIS Verification & Certification Audits.
NDIS audits don’t have to feel overwhelming. This practical Audit Readiness Masterclass shows providers what auditors are looking for, what evidence needs to be available, and how to demonstrate that systems are not only documented — but actually implemented in practice.
You’ll learn the difference between Verification and Certification audit requirements, what is reviewed at Stage 1 and Stage 2, and how participant files, worker files, policies, registers, training records and everyday practice all connect to the NDIS Practice Standards and Quality Indicators.
An auditor is not only checking whether documents exist. They are looking for evidence that your systems are understood, implemented, reviewed and working in practice. That means participant files, worker files, registers, training records, interviews and everyday service delivery all need to tell the same story
What You'll Gain.
Comprehensive
Understanding
Regulatory
Compliance
Improved
Processes
Evidence
What You'll Learn.
What You'll Learn.
What auditors review during Stage 1 /Desktop audits
What happens during Stage 2 Certification audits
What documentation should be maintained in participant and worker files
Human Resource Management and worker compliance evidence
Participant onboarding evidence and documentation
What documents and evidence you need to produce - covering: Risk Management systems and registers,
Incident Management and Reportable Incident processes, Complaints and Feedback Management, Quality Management and continuous improvement, Governance and operational management and Support and service-delivery
What auditors may ask participants
What auditors may ask frontline workers
What auditors may ask management
Learn how getting just one thing wrong or missing one process can expand across multiple Outcomes and Indicators and lead to a Major Non-Conformance and a costly re-Audit
Your audit is not just about your paperwork. Participants, workers and management may all be asked questions to confirm that your systems are actually being followed. This training helps you understand what those conversations may cover and where providers need to be able to demonstrate practical evidence.
What You'll Receive.
What You'll Receive.
5 modules, each with individual training video, completion time around 2 hrs
Certificate of Completion
Access to full webinar recording and slideshow
Stage 1 Desktop/Verification Audit Checklist
Stage 2 Certification Audit Checklist
NDIS Practice Standards and Quality Indicators
Self-Paced Training Modules.
Module 1.
Overview of the Audit process - Verification and Certification.
Module 2.
Stage 1. Verification/Desktop Audit. Required documentation: Personnel ID, qualifications, screening and professional registration. Key Businesses documentation. Governance documentation.
Module 3.
Stage 2. Certification Audit: Required Documentation, what needs to be in staff files and what needs to be in Participant files. Evidencing the Outcomes in core areas incl Human Resource Management, Participant Onboarding, Incident Management, Complaints and Feedback Management, Risk Management.
Module 4.
Auditors Questions to your Participants, Frontline Staff and Management. Evidencing the practical implementation of your Compliance to the NDIS Practice Standards
Module 5.
Certification/Stage 2 Audit Full Checklist revision
Get the full scope of NDIS education.
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We are dedicated to delivering ongoing education and information to our expanding network of NDIS industry professionals, with a strong focus on fostering continuous improvement across the sector. Our aim is to contribute to the development of a more informed, capable, and empowered disability workforce.
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