Can you show how your organisation identifies, assesses, and reviews risks for Participants, Staff, and Business Operations?
Do your risk management practices align with your Policies and Procedures, staff actions, financial claims, and organisational risks?
Are your staff trained on recognising and reporting risks—including emotional and psychological risks to Participants?
Can your documentation prove a culture of risk awareness and action?
Zero Tolerance is a focus in all audits—are you ready?
Understanding
Approach
If a risk hasn’t been identified, it can’t be properly managed. Effective risk management needs to extend across every part of an NDIS provider’s operations — not just participant risk assessments. This training explores the areas providers commonly overlook and shows you how to build risk management into everyday practice.
Our comprehensive training on compliance and operational risks is designed to help you meet the NDIS Practice Standards with confidence. You'll learn how to implement practical strategies that not only align with the Standards but can also be clearly evidenced during audits.
By completing this training, you will know how to identify and manage risks in the following areas:
Compliance - meeting the NDIS Practice Standards
Onboarding - Participants and Staff
Incident Management - incl Reportable Incidents and Restricted Practices
Feedback and Complaints Management
Financial Management
Human Resource Management
Governance and Operational Management
Work Health and Safety
Implementing Services and Supports
Ongoing Service and Support Delivery
Effective risk management can prevent incidents, strengthen participant safeguards and reduce the likelihood of compliance failures and costly corrective action. You’ll learn how to complete and use Participant Risk Assessments, Home Risk Assessments and Activity Risk Assessments as practical tools for improving participant safety and supporting worker health and safety.
Certificate of Completion
Access to full webinar recording and slideshow
An extensive library of resources including:
Participant Risk Assessment and Management Plan template
Home Risk Assessment template
Activity Risk Assessment template
Emergency and Disaster Management Plan template
Business Risk Assessment template
NDIS Reportable Incidents - full guidelines
NDIS Practice Standards and Quality Indicators
NDIS - Supports that are funded document
NDIS - Supports that are not funded document
Complaints & Feedback Management Masterclass
"Sonia was extremely knowledgeable and presented all information in a clear, concise manner making it very understandable. Many thanks for suppling the recording of the presentation and resources."
- Renee S.

"Lots of information that was delivered clearly. The Q&A felt comfortable to be open and honest about any questions we had."
- Kahli W.

"Training was very informative and a lot of great resources given."
- Vicki B.


Continuous Improvement. Professional Development
We are dedicated to delivering ongoing education and information to our expanding network of NDIS industry professionals, with a strong focus on fostering continuous improvement across the sector. Our aim is to contribute to the development of a more informed, capable, and empowered disability workforce.
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