NDIS Providers
Directors & Business Owners
Quality Managers & Compliance Officers
Administration Personnel
Allied Health Professionals
Understanding
Compliance
Processes
What auditors review during Stage 1 /Desktop audits
What happens during Stage 2 Certification audits
What documentation should be maintained in participant and worker files
Human Resource Management and worker compliance evidence
Participant onboarding evidence and documentation
What documents and evidence you need to produce - covering: Risk Management systems and registers,
Incident Management and Reportable Incident processes, Complaints and Feedback Management, Quality Management and continuous improvement, Governance and operational management and
Support and service-delivery
What auditors may ask participants
What auditors may ask frontline workers
What auditors may ask management
Learn how getting just one thing wrong or missing one process can expand across multiple Outcomes and Indicators and lead to a Major Non-Conformance and a costly re-Audit
Your audit is not just about your paperwork. Participants, workers and management may all be asked questions to confirm that your systems are actually being followed. This training helps you understand what those conversations may cover and where providers need to be able to demonstrate practical evidence.
Certificate of Completion
Access to full webinar recording and slideshow
Stage 1 Desktop/Verification Audit Checklist
Stage 2 Certification Audit Checklist
NDIS Practice Standards and Quality Indicators
"Sonia's webinar was jam-packed with comprehensive information to get me ready for my audit. She was easy to listen to and the information was succinct, straight-forward and presented well. Thanks Sonia!"
- Jessie J.

"Course was short, concise and to the point which we really appreciate. It showed we are not as prepared as we should be, and our Audit is in only 4 weeks and the checklists will be invaluable. Looking forward to doing more training with DPT."
- Russell J.

“Thank you Sonia for your expertise, professionalism, and dedication to making the training engaging and informative. You were genuinely outstanding. I found the content relevant and incredibly valuable for my role. Your ability to explain complex concepts clearly and understandably made learning enjoyable. It will benefit our entire organisation as we approach our variation of scope audit; the training covered most of it. This allowed us to prepare ourselves and be ready for it. Once again, thank you, and I hope to attend any future training with you.”
Martha Dau


Continuous Improvement. Professional Development
We are dedicated to delivering ongoing education and information to our expanding network of NDIS industry professionals, with a strong focus on fostering continuous improvement across the sector. Our aim is to contribute to the development of a more informed, capable, and empowered disability workforce.
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