NDIS Incident Management Masterclass
LIVE. Online. Interactive training.
$99
1 hour LIVE Webinar
Upcoming Webinar Dates
Ensure Your Staff, Participants & Business Are Protected.
Incidents happen. But how you handle them can make all the difference. Effective Incident Management is crucial for Participant safety, staff accountability, and your business’s compliance.
Are your staff recording and investigating ALL near misses and Incidents?
Are they trained on Reportable Incidents and Unauthorised Restricted Practices?
Will your Incident Management system stand up to an investigation by the Safeguards Commission or even the Police?
Did you know?
If an auditor doesn’t see incident reports it is a huge red flag! Make sure you know exactly what must be recorded and reported and that your staff have the training to do it.
If you are not recording Incidents you are doing a huge disservice to your Participants and their funding.
What You'll Gain.
Comprehensive
Understanding
Clarity
Risk Mitigation
Improved Outcomes
What You'll Learn.
What You'll Receive.
What You'll Learn.
Compliance requirements - Outcome and Quality Indicators from the NDIS Practice Standards
A to Z process of Incident Management System
Build trust & transparency with Participants by handling Incidents effectively and with a person centred approach.
How to investigate & resolve Incidents with a Trauma-Informed approach
Comprehensive understanding of what Incidents need to be recorded and reported
In-depth knowledge of all types of Reportable Incidents incl unauthorised restricted practices
Benefits of effective Incident Management including...
Identifying when participants’ needs are not being met
Identifying gaps in skills and knowledge
Identifying gaps in governance arrangements
The importance of Incident recording - without Incident reports as evidence of risk - Participants will often not receive the funding they require.
Staff training - everything your frontline staff and management need to know to meet compliance and to ensure your Participants are receiving safe, person centred, outcome focused supports.
What You'll Receive.
Certificate of Completion
Access to full webinar recording and slideshow
An extensive library of resources including:
Custom Incident Report and investigation template
Incident Hazard form
Incident Register
Critical Incident and Incident Procedure Template
NDIS Incident Management System
NDIS Incident Reporting Factsheet
NDIS Reportable Incidents - full guidelines
Select a Date and Book Now.
Select a Date and Book Now.
Get the full scope of NDIS education.
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NDIS Education That Comes Highly Recommended.
Just a Few of Sonia's Many Testimonials
"Incident management is critically important to every person working in this industry and this course lays out the requirements of the NDIS in a strait forward manner with resources to download and refer to at any time. Thank you, Sonia and Disability Provider Training. I'll be back for more training in the future."
- John M.
"Very precise to the expected points and very instructive. I am happy with the resources provided."
- Robert S.
"Thank you for the training on NDIS reportable incidents. You made a tricky topic easy to understand, and the real-world examples were particularly helpful. Your clear explanations and engaging approach made the session invaluable. I feel much more prepared moving forward—thanks again!"
- Julie J.
Continuous Improvement. Professional Development
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We are dedicated to delivering ongoing education and information to our expanding network of NDIS industry professionals, with a strong focus on fostering continuous improvement across the sector. Our aim is to contribute to the development of a more informed, capable, and empowered disability workforce.
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