
This course doesn’t just explain Support Coordination. It shows you how to do the job. Learn practical approaches to understanding plans and budgets, onboarding Participants, engaging providers, working with allied health, managing risk and crisis situations, preparing reports and supporting plan variations and reassessments.

Effective onboarding is the foundation of safe, person-centred and compliant service delivery. Learn how to onboard Participants and workers thoroughly, gather the right information, identify risk, develop support plans, complete staff induction and ensure workers understand how to deliver supports safely and consistently.

Practical training for Supported Independent Living providers on implementing and evidencing the SIL Practice Standards. Learn how to strengthen supported decision-making, safeguarding, participant choice and worker practice, while ensuring decisions, supports and outcomes are clearly documented and evidenced in everyday service delivery.
🎓 Training
📹 Video
📑 Slideshow
📄 Custom Templates
📂 Compliance Resources

I see the heart and hard work that NDIS professionals bring to this sector every day—and it’s my mission to honour that.
I’m here to help you navigate the NDIS in whatever role you may be in, so you can focus on delivering outstanding, person-centred support with confidence.
Sonia’s approach is inclusive, trauma-informed, and practical, ensuring that everyone—regardless of role or experience—can gain real value.
Designed for owners, managers, and frontline workers, her training gives you the tools, confidence, and clarity to navigate the NDIS with purpose and care. From understanding and incorporating the NDIS Practice Standards to learning best practice strategies, you will gain a deeper understanding of participant needs, and the confidence to create real, lasting impact.

"Sonia was a great presenter. The training was so professional, and you can see she has lots of experience. Sonia shows how much empathy she has for participants who have disabilities.
Thank you so much for passing on your wealth of knowledge and experience to people wanting to become Support Coordinators like me."
- Susan W.

"Sonia is a powerhouse of information, expertise and heart. Both her NDIS advocacy and her dynamic facilitation skills made the course engaging and highly worth the time and money.
Thanks for all you do Sonia!!!!"
- Maree M.

"Sonia is so good and so detailed. She has in-depth knowledge of the industry; I Really enjoyed the training. I wish other facilitators from other organisations can adopt such professionalism and ethics, and train with participants best interests in mind. I will for sure recommend this company
Thank you so much Sonia."
- Fridah M.

We acknowledge the Traditional Custodians of the land on which we live and work, and pay our respects to Elders past, present, and emerging. We recognise their ongoing connection to Country, culture, and community, and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Continuous Improvement. Professional Development
We are dedicated to delivering ongoing education and information to our expanding network of NDIS industry professionals, with a strong focus on fostering continuous improvement across the sector. Our aim is to contribute to the development of a more informed, capable, and empowered disability workforce.
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