Phone 0431 296 383
Master Incident Management &
Stay NDIS Compliant!
Ensure Your Staff, Participants & Business Are Protected
INCIDENTS HAPPEN! But how you handle them can make all the difference. Effective Incident Management is crucial for Participant safety, staff accountability, and your business’s compliance. Are your staff recording and investigating ALL near misses and Incidents? Are they trained on Reportable Incidents and Unauthorised Restricted Practices? Will your Incident Management system stand up to an investigation by the Safeguards Commission or even the Police?
1hr Live Training in AEST/QLD Time
What You’ll Learn:
• Incident Recording/Reporting, Investigation and Outcomes
• Compliance– What’s required & how to meet NDIS Practice standards for Audit.
• Staff Training – What to do immediately after an incident & how to report it
• Risk Assessments – Prevent incidents before they happen
• Using Software for Reporting – Make it easy, clear & efficient for staff
• Auditor Expectations – Why having NO incident reports is a red flag
• What are classed as Reportable Incidents and Unauthorised Restricted Practices, and stratagies to prevent them.
Did you know? If an auditor doesn’t see incident reports, they assume you’re not identifying or addressing risks properly! Make sure your organisation is prepared and compliant.
Why This Training is Essential?
Meet NDIS compliance & Continuous Quality Improvement standards
Build trust & transparency with Participants by handling complaints effectively
Improve service quality & staff performance through structured feedback
Learn how to investigate & resolve complaints with a Trauma-Informed approach
TESTIMONIALS
What others are saying
"Incident management is critically important to every person working in this industry and this course lays out the requirements of the NDIS in a strait forward manner with resources to download and refer to at any time. Thank you Sonia and Disability Provider Training. I'll be back for more training in the future."
- John M.
"Very precise to the expected points and very instructive. I am happy with the resources provided."
- Robert S.
"Thank you for the training on NDIS reportable incidents. You made a tricky topic easy to understand, and the real-world examples were particularly helpful. Your clear explanations and engaging approach made the session invaluable. I feel much more prepared moving forward—thanks again!"
- Julie J.
Can’t attend live?
No Worries!
Our exclusive 90-minute webinar will be hosted online via Zoom and recorded so that all registered attendees can access the training for up to 30 days after the event.
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